Warranty Policy

Driven by Quality. Protected by Promise.

The AutoKings USA offers a 30-day standard warranty from the date of delivery on all pre-owned parts. This policy ensures product reliability while protecting both the buyer and seller under clearly defined terms.

01

Warranty Coverage

  • Duration: 30 calendar days from the date of delivery.
  • Eligibility: Applies only to parts installed by a certified technician.
  • Scope: We sell only engine and transmission blocks. Accessories (alternators, starters, sensors, etc.) are complimentary and not covered.
  • Condition: Parts must remain in original condition/packaging. New gaskets/fluids must be used.
02

Warranty Exclusions

Warranty is VOID under these conditions:

  • No DTC (Diagnostic Trouble Code) report from a certified mechanic.
  • Installation by unlicensed or DIY technicians.
  • Failure to replace engine seals, gaskets, or fluids.
  • Damage due to improper installation or insufficient lubrication.
03

Claim Process

To initiate a claim, email us with:

  • Order Number
  • Certified mechanic’s diagnostic report & DTC codes
  • Photos/videos showing the issue

Note: Return shipping is the customer’s responsibility unless verified defective.

04

Returns & Liability

  • Window: 7 business days for damaged/missing parts.
  • Restocking Fee: 25% may apply to approved returns.
  • Liability: We are not liable for labor costs, shipping delays, or consequential damages.